--- title: 🚀 Opening the Convenience PDE App for the First Time description: First-time Convenience PDE app setup guide - connecting to back office, configuring network settings, and logging in for the first time. --- [Skip to content](https://help.futurenet.com.au/opening-the-convenience-pde-app-for-the-first-time#main-content) [![FNET Logo](https://help.futurenet.com.au/hs-fs/hubfs/fnet_logo_isolated-1.png?width=50&height=50&name=fnet_logo_isolated-1.png)](https://www.futurenet.com.au) Open main navigation Close main navigation How can we help you? - There are no suggestions because the search field is empty. 1. [Future Net Help & Support](https://help.futurenet.com.au/?hsLang=en-au) 2. [Convenience PDE](https://help.futurenet.com.au/convenience-pde?hsLang=en-au) 3. [Getting Started](https://help.futurenet.com.au/convenience-pde?hsLang=en-au#getting-started) 1 February 2026 # 🚀 Opening the Convenience PDE App for the First Time Setting up your Convenience PDE app for the first time involves connecting to your back office and creating your first login. This guide walks you through the automatic and manual connection processes. #### Before You Start - Ensure your PDE is connected to the correct WiFi network  👉[📶 Connecting Your Convenience PDE to WiFi](https://help.futurenet.com.au/connecting-your-convenience-pde-to-wifi?hsLang=en-au) - Ensure back office users are set up 👉[🧑‍💼 Creating Back-Office Users](https://help.futurenet.com.au/creating-back-office-users?hsLang=en-au) **ℹ️Note:** This article covers the new Convenience PDE app. Not sure which version you're using? Learn how to identify your PDE here. 👉[📱 Identifying Your PDE Version](https://help.futurenet.com.au/identifying-your-pde-version?hsLang=en-au) --- ### First Launch #### Add App to Favourites 1. Locate the Convenience PDE app icon on your home screen 2. Tap and hold the icon 3. Drag it down to the favourites bar at the bottom of the screen for easy access ![](https://help.futurenet.com.au/hs-fs/hubfs/ConveniencePDE_FavouritesBar-gif.gif?width=270&height=553&name=ConveniencePDE_FavouritesBar-gif.gif) #### Open the App 1. Tap the Convenience PDE app icon 2. A welcome screen displays 3. The app automatically starts searching for the back office on the network ![](https://help.futurenet.com.au/hs-fs/hubfs/ConveniencePDE_Welcome-gif.gif?width=268&height=548&name=ConveniencePDE_Welcome-gif.gif) **ℹ️ Note:** Ensure you've connected the PDE to the correct WiFi before the app searches for the back office.  If the PDE finds your back office automatically, you'll be taken directly to the login page. If not, it can still be connected manually. --- ### Manual Connection If the PDE doesn't find the back office, you'll need to configure the connection manually. #### Manual Setup **Check Network First:** Verify your Convenience PDE is connected to the correct WiFi network and try automatic detection again. Sometimes modems don't allow the app to find the back office automatically. In this case: 1. Tap **Setup Manually** 2. Tap **Back Office Configuration** 3. Enter your back office IP address (leave the port intact: **:5150**) 4. Press **Save Settings** You'll be taken to the login screen. ![](https://help.futurenet.com.au/hs-fs/hubfs/ConveniencePDE_ManuallyConnect-gif.gif?width=264&height=541&name=ConveniencePDE_ManuallyConnect-gif.gif) **⚠️ Important:** If you're unsure what your back office IP address is, contact Future Net support at [help.futurenet.com.au/support](https://help.futurenet.com.au/support?hsLang=en-au) for assistance with configuration.  --- ### What's Next You're now ready to use your PDE. Get started learning how to login and navigate the app. 👉[📲 Navigating your Convenience PDE App](https://help.futurenet.com.au/navigating-your-convenience-pde-app?hsLang=en-au) - [General](https://help.futurenet.com.au/general?hsLang=en-au#main-content) - [Licensing](https://help.futurenet.com.au/general?hsLang=en-au#licensing) - [Convenience PDE](https://help.futurenet.com.au/convenience-pde?hsLang=en-au#main-content) - [Before You Start](https://help.futurenet.com.au/convenience-pde?hsLang=en-au#before-you-start) - [Getting Started](https://help.futurenet.com.au/convenience-pde?hsLang=en-au#getting-started) - [Stock Management](https://help.futurenet.com.au/convenience-pde?hsLang=en-au#stock-management) - [Item Management](https://help.futurenet.com.au/convenience-pde?hsLang=en-au#item-management) - [In-Store Operations](https://help.futurenet.com.au/convenience-pde?hsLang=en-au#in-store-operations) - [System](https://help.futurenet.com.au/convenience-pde?hsLang=en-au#system) - [General Tips](https://help.futurenet.com.au/convenience-pde?hsLang=en-au#general-tips) - [Inventory](https://help.futurenet.com.au/inventory?hsLang=en-au#main-content) - [Item Maintenance](https://help.futurenet.com.au/inventory?hsLang=en-au#item-maintenance) - [Fast Price Entry](https://help.futurenet.com.au/inventory?hsLang=en-au#fast-price-entry) - [Promotions](https://help.futurenet.com.au/inventory?hsLang=en-au#promotions) - [Orders/Invoice Entry](https://help.futurenet.com.au/inventory?hsLang=en-au#orders-invoice-entry) - [Automatic Ordering](https://help.futurenet.com.au/inventory?hsLang=en-au#automatic-ordering) - [Recipes](https://help.futurenet.com.au/inventory?hsLang=en-au#recipes) - [Stock Adjustments](https://help.futurenet.com.au/inventory?hsLang=en-au#stock-adjustments) - [Wastage Entry](https://help.futurenet.com.au/inventory?hsLang=en-au#wastage-entry) - [Send Prices to Tills](https://help.futurenet.com.au/inventory?hsLang=en-au#send-prices-to-tills) - [Send to Scales](https://help.futurenet.com.au/inventory?hsLang=en-au#send-to-scales) - [Till and Label Changes](https://help.futurenet.com.au/inventory?hsLang=en-au#till-and-label-changes) - [Manual Sales Entry](https://help.futurenet.com.au/inventory?hsLang=en-au#manual-sales-entry) - [Printing](https://help.futurenet.com.au/printing?hsLang=en-au#main-content) - [Printing Shelf Talkers](https://help.futurenet.com.au/printing?hsLang=en-au#printing-shelf-talkers) - [Reports](https://help.futurenet.com.au/printing?hsLang=en-au#reports) - [Shelf Labels](https://help.futurenet.com.au/printing?hsLang=en-au#shelf-labels) - [Stocktake](https://help.futurenet.com.au/stocktake?hsLang=en-au#main-content) - [Stocktake Entry](https://help.futurenet.com.au/stocktake?hsLang=en-au#stocktake-entry) - [Host](https://help.futurenet.com.au/host?hsLang=en-au#main-content) - [Hosting](https://help.futurenet.com.au/host?hsLang=en-au#hosting) - [Accounts](https://help.futurenet.com.au/accounts?hsLang=en-au#main-content) - [Accounts Masterfile](https://help.futurenet.com.au/accounts?hsLang=en-au#accounts-masterfile) - [Setup](https://help.futurenet.com.au/setup?hsLang=en-au#main-content) - [Stores](https://help.futurenet.com.au/setup?hsLang=en-au#stores) - [Cashiers and Users](https://help.futurenet.com.au/setup?hsLang=en-au#cashiers-and-users) - [Tools](https://help.futurenet.com.au/tools?hsLang=en-au#main-content) - [Min/Max Stock](https://help.futurenet.com.au/tools?hsLang=en-au#min-max-stock) - [Registers](https://help.futurenet.com.au/registers?hsLang=en-au#main-content) - [POS Vouchers](https://help.futurenet.com.au/registers?hsLang=en-au#pos-vouchers) - [Controller](https://help.futurenet.com.au/controller?hsLang=en-au#main-content) - [Inventory Management](https://help.futurenet.com.au/controller?hsLang=en-au#inventory-management) - [Troubleshooting](https://help.futurenet.com.au/troubleshooting?hsLang=en-au#main-content) - [Backoffice](https://help.futurenet.com.au/troubleshooting?hsLang=en-au#backoffice) [![fnet_logo_isolated-2](https://help.futurenet.com.au/hs-fs/hubfs/fnet_logo_isolated-2.png?width=100&height=100&name=fnet_logo_isolated-2.png "fnet_logo_isolated-2")](https://help.futurenet.com.au/?hsLang=en-au) Copyright © 2025 Future Net Australia Pty Ltd