Setting up your Convenience PDE app for the first time involves connecting to your back office and creating your first login. This guide walks you through the automatic and manual connection processes.
Before You Start
- Ensure your PDE is connected to the correct WiFi network
đđļ Connecting Your Convenience PDE to WiFi
- Ensure back office users are set up
đđ§âđŧ Creating Back-Office Users
âšī¸Note: This article covers the new Convenience PDE app. Not sure which version you're using? Learn how to identify your PDE here.
First Launch
Add App to Favourites
- Locate the Convenience PDE app icon on your home screen
- Tap and hold the icon
- Drag it down to the favourites bar at the bottom of the screen for easy access
Open the App
- Tap the Convenience PDE app icon
- A welcome screen displays
- The app automatically starts searching for the back office on the network
âšī¸ Note: Ensure you've connected the PDE to the correct WiFi before the app searches for the back office.
If the PDE finds your back office automatically, you'll be taken directly to the login page.
If not, it can still be connected manually.
Manual Connection
If the PDE doesn't find the back office, you'll need to configure the connection manually.
Manual Setup
Check Network First: Verify your Convenience PDE is connected to the correct WiFi network and try automatic detection again.
Sometimes modems don't allow the app to find the back office automatically. In this case:
- Tap Setup Manually
- Tap Back Office Configuration
- Enter your back office IP address (leave the port intact: :5150)
- Press Save Settings
You'll be taken to the login screen.
â ī¸ Important: If you're unsure what your back office IP address is, contact Future Net support at help.futurenet.com.au/support for assistance with configuration.
What's Next
You're now ready to use your PDE. Get started learning how to login and navigate the app.