--- title: 📤Orders & Invoicing Fundamentals Part 3: Sending Orders to Suppliers description: Send orders to hosted suppliers electronically or export to Excel for non-hosted suppliers. Update order status after sending in Convenience. --- [Skip to content](https://help.futurenet.com.au/sending-orders-to-suppliers#main-content) [![FNET Logo](https://help.futurenet.com.au/hs-fs/hubfs/fnet_logo_isolated-1.png?width=50&height=50&name=fnet_logo_isolated-1.png)](https://www.futurenet.com.au) Open main navigation Close main navigation How can we help you? - There are no suggestions because the search field is empty. 1. [Future Net Help & Support](https://help.futurenet.com.au/?hsLang=en-au) 2. [Inventory](https://help.futurenet.com.au/inventory?hsLang=en-au) 3. [Orders/Invoice Entry](https://help.futurenet.com.au/inventory?hsLang=en-au#orders-invoice-entry) 2 January 2026 # 📤Orders & Invoicing Fundamentals Part 3: Sending Orders to Suppliers Send completed orders to suppliers using the method that matches your supplier type. Hosted suppliers receive orders electronically, while non-hosted suppliers require manual sending via email or PDF export. After sending, update the order status to enable invoice conversion when stock arrives. #### Before You Start Ensure your order is complete with all items added and quantities confirmed. The sending method depends on your host company or supplier type - choose the section below that applies to you. [Metcash/C-Store/ALM/Foodworks](https://help.futurenet.com.au/sending-orders-to-suppliers#Metcash) [SPAR](https://help.futurenet.com.au/sending-orders-to-suppliers#SPAR) [Sending to Non-Hosted Suppliers](https://help.futurenet.com.au/sending-orders-to-suppliers#Non-Host) [After Sending the Order](https://help.futurenet.com.au/sending-orders-to-suppliers#UpdatingOrder) [Troubleshooting](https://help.futurenet.com.au/sending-orders-to-suppliers#Troubleshooting) --- ### Metcash/C-Store/ALM/Foodworks In your completed order: 1. Click **Send Order** 2. Select the correct host: - **MetcashV7 Host** for grocery orders - **ALMV7** for liquor orders 3. Click **Send Order** 4. Wait for the order confirmation popup 5. Print the confirmation if needed, or close it ![MetcashSendingOrder-1](https://help.futurenet.com.au/hs-fs/hubfs/KB%20Media/MetcashSendingOrder-1.gif?width=670&height=472&name=MetcashSendingOrder-1.gif) **ℹ️ Note:** The order confirmations **Batch Number** proves your supplier received the order. Keep this for your records.  --- ### SPAR In your completed order: 1. Click **Send Order** 2. Click **Yes** when prompted "You are about to send an Order" 3. The order sends automatically --- ### Sending to Non-Hosted Suppliers Non-hosted suppliers don't connect electronically to your POS system. You can send orders by exporting as a PDF or emailing directly from Convenience. #### Export Options Orders can be sent to non-hosted suppliers using: - **Export as PDF** - Create a formatted PDF document to email or print - **Email directly** - Send the order straight from Convenience to your supplier's email To learn how to export orders as PDFs or email them directly to suppliers, check out the detailed guide: 👉 (Article Coming Soon) --- ### After Sending the Order Once you receive order confirmation, update the order status. This step is essential for converting the order to an invoice later. 1. Open the sent order 2. Click **Update** 3. Click **Update** again in the confirmation window 4. The document status changes from **New/Order** to **Order/Order** ![UpdatingOrder](https://help.futurenet.com.au/hs-fs/hubfs/KB%20Media/UpdatingOrder.gif?width=585&height=498&name=UpdatingOrder.gif)   **⚠️ Important:** Updating to **Order/Order** status allows you to convert the order to an invoice when stock arrives. This is essential for accurate inventory management and required if you use automatic ordering. --- ### Troubleshooting **Order won't send to hosted supplier:** - Check your internet connection - Verify the correct host is selected (MetcashV7 for grocery, ALMV7 for liquor) - Ensure your host company credentials are configured correctly - Contact Future Net support at [help.futurenet.com.au/support](https://help.futurenet.com.au/support?hsLang=en-au) **No order confirmation appears:** - Contact your host company to verify they received the order --- ### Next Steps Order sent! When your stock arrives, you'll need to create an invoice. Choose the method that fits your situation: **👉**[📝Orders & Invoicing Fundamentals Part 4: Creating Invoices from Scratch](https://help.futurenet.com.au/creating-invoices-from-scratch?hsLang=en-au) **👉**[📥Orders & Invoicing Fundamentals Part 5: Importing Electronic Invoices](https://help.futurenet.com.au/importing-electronic-invoices?hsLang=en-au) **👉**[🔄 Orders & Invoicing Fundamentals Part 6: Converting Orders to Invoices](https://help.futurenet.com.au/converting-orders-to-invoices?hsLang=en-au) - [General](https://help.futurenet.com.au/general?hsLang=en-au#main-content) - [Licensing](https://help.futurenet.com.au/general?hsLang=en-au#licensing) - [Convenience PDE](https://help.futurenet.com.au/convenience-pde?hsLang=en-au#main-content) - [Before You Start](https://help.futurenet.com.au/convenience-pde?hsLang=en-au#before-you-start) - [Getting Started](https://help.futurenet.com.au/convenience-pde?hsLang=en-au#getting-started) - [Stock Management](https://help.futurenet.com.au/convenience-pde?hsLang=en-au#stock-management) - [Item Management](https://help.futurenet.com.au/convenience-pde?hsLang=en-au#item-management) - [In-Store Operations](https://help.futurenet.com.au/convenience-pde?hsLang=en-au#in-store-operations) - [System](https://help.futurenet.com.au/convenience-pde?hsLang=en-au#system) - [General Tips](https://help.futurenet.com.au/convenience-pde?hsLang=en-au#general-tips) - [Inventory](https://help.futurenet.com.au/inventory?hsLang=en-au#main-content) - [Item Maintenance](https://help.futurenet.com.au/inventory?hsLang=en-au#item-maintenance) - [Fast Price Entry](https://help.futurenet.com.au/inventory?hsLang=en-au#fast-price-entry) - [Promotions](https://help.futurenet.com.au/inventory?hsLang=en-au#promotions) - [Orders/Invoice Entry](https://help.futurenet.com.au/inventory?hsLang=en-au#orders-invoice-entry) - [Automatic Ordering](https://help.futurenet.com.au/inventory?hsLang=en-au#automatic-ordering) - [Recipes](https://help.futurenet.com.au/inventory?hsLang=en-au#recipes) - [Stock Adjustments](https://help.futurenet.com.au/inventory?hsLang=en-au#stock-adjustments) - [Wastage Entry](https://help.futurenet.com.au/inventory?hsLang=en-au#wastage-entry) - [Send Prices to Tills](https://help.futurenet.com.au/inventory?hsLang=en-au#send-prices-to-tills) - [Send to Scales](https://help.futurenet.com.au/inventory?hsLang=en-au#send-to-scales) - [Till and Label Changes](https://help.futurenet.com.au/inventory?hsLang=en-au#till-and-label-changes) - [Manual Sales Entry](https://help.futurenet.com.au/inventory?hsLang=en-au#manual-sales-entry) - [Printing](https://help.futurenet.com.au/printing?hsLang=en-au#main-content) - [Printing Shelf Talkers](https://help.futurenet.com.au/printing?hsLang=en-au#printing-shelf-talkers) - [Reports](https://help.futurenet.com.au/printing?hsLang=en-au#reports) - [Shelf Labels](https://help.futurenet.com.au/printing?hsLang=en-au#shelf-labels) - [Stocktake](https://help.futurenet.com.au/stocktake?hsLang=en-au#main-content) - [Stocktake Entry](https://help.futurenet.com.au/stocktake?hsLang=en-au#stocktake-entry) - [Host](https://help.futurenet.com.au/host?hsLang=en-au#main-content) - [Hosting](https://help.futurenet.com.au/host?hsLang=en-au#hosting) - [Accounts](https://help.futurenet.com.au/accounts?hsLang=en-au#main-content) - [Accounts Masterfile](https://help.futurenet.com.au/accounts?hsLang=en-au#accounts-masterfile) - [Setup](https://help.futurenet.com.au/setup?hsLang=en-au#main-content) - [Stores](https://help.futurenet.com.au/setup?hsLang=en-au#stores) - [Cashiers and Users](https://help.futurenet.com.au/setup?hsLang=en-au#cashiers-and-users) - [Tools](https://help.futurenet.com.au/tools?hsLang=en-au#main-content) - [Min/Max Stock](https://help.futurenet.com.au/tools?hsLang=en-au#min-max-stock) - [Registers](https://help.futurenet.com.au/registers?hsLang=en-au#main-content) - [POS Vouchers](https://help.futurenet.com.au/registers?hsLang=en-au#pos-vouchers) - [Controller](https://help.futurenet.com.au/controller?hsLang=en-au#main-content) - [Inventory Management](https://help.futurenet.com.au/controller?hsLang=en-au#inventory-management) - [Troubleshooting](https://help.futurenet.com.au/troubleshooting?hsLang=en-au#main-content) - [Backoffice](https://help.futurenet.com.au/troubleshooting?hsLang=en-au#backoffice) [![fnet\_logo\_isolated-2](https://help.futurenet.com.au/hs-fs/hubfs/fnet_logo_isolated-2.png?width=100&height=100&name=fnet_logo_isolated-2.png "fnet_logo_isolated-2")](https://help.futurenet.com.au/?hsLang=en-au) Copyright © 2025 Future Net Australia Pty Ltd