⚖️ Creating Deli Scale Items

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To create a deli scale item, start by creating a new item and filling out the relevant details as outlined in the article How to create an item. If you’d like, you can also choose to set a specific item number for your deli items.

A deli item can be either a Weighted Item or a QTY Enforced Item — make sure you select the option that applies.
👉 Don’t worry about entering the APN just yet — we’ll cover that in a later step.

Next, head to the Deli Scale tab.
This is where you’ll set up all the information that will be sent to your deli scale.

Basic Deli Scale Setup

If you just want to send the deli item to your scale without adding any extra information, here’s all you need to do:

Setting	What to do	Notes
Send to Scale	Set this to Yes	Enables sending the item to the scale
PLU for Scale	Enter a PLU (usually the item number works well)	Do not exceed 5 digits for the PLU
Scale Location	Set to Location 1 (or your required scale location)	You can create different locations if needed (click the 3 dots to rename or manage locations). If unsure, submit a ticket in our support portal.

If you’d like to include additional information on your deli scale labels, you can use the extra options available on the Deli Scale tab. Here’s what each option does:

Expiry options 🗓️

If you’d like to include more information on your deli items, you can use the options under Expiry options to customise the label:

• Use By Text — set the text that will appear for the use by date.

• Packed Text — set the text that will appear for the packed date.

• Use By Dates — configure how use by dates are calculated and displayed.

• Packaging Tare — set the packaging tare weight (if required).

Tick options and Warning ⚠️

There are several tick options available to control how your deli item is printed on the scale label:

• Non-Weighted Item — tick this if the item is sold by each (rather than by weight).

• Packed Date — tick this to display the packed date on the label.

• Dual Label — tick this if you wish to print nutritional information on a second label. Only use this option if your item has nutritional information available.

• Warning — enter any important customer warnings here (eg. allergy information such as “Contains Peanuts”). This text will appear on the printed label.

Keypad Position ⌨️

If you want to add this item to a keypad on your deli scale, enter the keypad number in the Keypad Position field.

Nutritional Information 🥦

This is where you can enter nutritional information for your item:

• Use the dropdowns provided to select the appropriate values for each column.

• You can click Set Defaults if you want all new deli items to automatically include the same nutritional fields.

• Below the grid, you can also set:

  • Serving Size

  • Servings Per Pack

Ingredients 📝

Enter the ingredients for the item in the Ingredients field.

• You can enter up to 50 characters per line , and up to 700 characters for the last line.

• Some scales may not print all text if the label doesn’t have enough space — where possible, list the most important ingredients first.

• To comply with PEAL requirements, you can highlight allergens or key ingredients by placing them in square brackets [ ].
  Example: [Nuts] — this will print the word in bold on the scale label.

Directions 📋

If the item requires any instructions (for example: “Store in a chilled place”), enter them in the Directions field.
This text will be printed on the scale label to provide helpful information to your customers.

That’s it for the additional Deli Scale options!
Once you’ve finished entering all the required details, you can move on to creating the APN for your deli item — this ensures it will scan correctly at the register.

Creating the APN 🏷️

Next, you’ll create the APN so your deli item will scan correctly at the register.

1. Head back to the Details tab in the item view.

2. Click Add under the APN section.

How to format the APN:

To keep the APNs consistent with the in-store deli barcode standard, the barcode should start with 02.

Build your barcode like this:

• 02

• Followed by the 5-digit PLU you entered earlier

• Then six zeros to finish it off

If your PLU is not 5 digits, add leading zeros to make it 5 digits.

Example:
If your PLU is 123, your APN will look like this:
02 00123 000000 → 0200123000000

🚀 You're All Set!

That’s the final step for creating your deli scale item!

You’ll now need to send the item to the register and send it to the deli scale so it appears in-store.

If you need help with either step, check out these articles:

👉 Sending Items to Tills
👉 Sending items to scales - Coming soon